On an individual level, workplace conflict is stressful and unpleasant. This type of workplace conflict is bad for business, because it can lead to downturns in productivity and increases in absenteeism. A clash may start with a dispute on business practices and escalate from there to mutual loathing, or else the two people may simply have disliked each other from the beginning. Personality clashes, on the other hand, are very rarely productive. Conflict of this kind often generates better work practices and initiates positive changes that would otherwise never have occurred. Sometimes, the compromise can be better for business than either of the original ideas.

The latter is often called ‘a personality clash’.Ī conflict of ideas on any aspect of business can often be productive, if the parties involved are willing to ‘brainstorm’ solutions together. There are broadly two kinds of workplace conflict: when people’s ideas, decisions or actions relating directly to the job are in opposition, or when two people just don’t get along.

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